Terms of use – TrendNest

Welcome to TrendNest!
By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before placing your order.

1.⁠ ⁠Shipping & Delivery

Domestic Orders: We aim to deliver all orders within 10-12 working days.
Free Shipping: We offer free shipping for orders above a minimum value of 500.
Delayed or Lost Deliveries: If your order is delayed or lost, we offer a return or exchange policy. Please contact us for assistance.

2.⁠ ⁠Returns & Refunds

Return/Exchange Period: You have 7 days to return or exchange your items.
Conditions for Returns: The item must be unused with the original tag intact.
Refunds: We offer a full refund on returned items, provided they meet the return conditions.

3.⁠ ⁠Payments & Transactions

Accepted Payment Methods: We accept all major credit/debit cards.
Secure Transactions: We use Razorpay for processing payments and do not store any customer payment information. All transactions are securely handled through Razorpay’s platform.

4.⁠ ⁠Order Cancellations

Cancellation Policy: You can cancel your order within 24 hours of placing it without any cancellation fees.

5.⁠ ⁠Product Information & Availability

Out of Stock Products: If a product is out of stock after placing your order, we will notify you via email. You can choose to wait for the restock or cancel the order.
Product Variations: We strive for the highest quality, and there are no disclaimers for slight variations in product colors or designs.

6.⁠ ⁠Customer Data & Privacy

Data Collection: We collect personal data to provide better recommendations and improve your shopping experience.
Data Protection Compliance: We comply with applicable data protection laws, including GDPR and CCPA, to protect your personal information.

7.⁠ ⁠Dispute Resolution

Customer Support: For any complaints or disputes, our support team is available to assist you with all questions and concerns.
Governing Law: All legal matters related to these terms will be governed by the laws of India. Any disputes will be resolved in accordance with the jurisdiction of the courts in Ahmedabad.

 

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